Full job description Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Tourism Tasks Access and process information Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments Computer and technology knowledge Database software Internet MS Excel MS Outlook MS Windows MS Word Security and safety Bondable Transportation/travel information Willing to travel Work conditions and physical capabilities Attention to detail Fast-paced environment Work under pressure Repetitive tasks Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Workplace information Remote work available Other benefits Paid time off (volunteering or personal days) Work Term: Permanent Work Language: English Hours: 40 hours per week