EXISTING CNC CUPE Employees: For all Administrative postings please disregard the following statement. For CUPE postings please refer to Article 9.01 (d) of the CUPE Collective Agreement to ensure you have met the eligibility requirements to apply to CUPE competitions. Employment Status Full Time Employment Type Leave Replacement Job Summary The LMS Administrator is an experienced-level position responsible for configuring, maintaining, and overseeing the college’s Learning Management System (LMS) application and environment. The LMS administrator is responsible for managing the LMS site, upgrades, plugins installation, reports, and integrations, and for providing advice and direction to other team members that have LMS responsibilities. Specific Duties Learning Management Systems Administration Develops and maintains a Learning Management System that meets all regulatory compliance needs and ensure data accuracy and integrity. Manages LMS functions which includes, monitoring course content, course approvals, and evaluation processes while ensuring processes are completed within given timeframes. Maintains data integrity rules and processes for the LMS, investigates and resolves any data or system inconsistencies or discrepancies. Leads in the development and administration of the LMS, training records and associated templates to ensure staff training documentation is complete. Evaluates business requirements related to using and configuring LMS applications. Ensures system maintenance which includes upgrades and updates, configuration, troubleshooting, debugging, and user access testing. Creates course shells, transfers course materials, manages class lists and access to courses, and assisting students with technical difficulties. Maintains courses delivered through learning management systems. Creates/publishes archives, add/deletes resources, monitors accounts and bulk uploading of class lists. Resets passwords and maintains systems parameters and users account. Sets and maintains security roles and access levels. Analyses, identifies and communicates LMS and business requirements. Provides support related to document control system requirements. Processes course updates and monitors user access for monthly usage reporting. Ensures the needs of various program complexities are met i.e. Medical Radiography; researching and testing of various plugins in additions to the current system. Liaise with the Information Technology Department and other departments that support the delivery of online courses and programs. Liaise with external agencies that market and facilitate the delivery of electronic learning courses and programs at CNC. Assist faculty and students with routine and intermediate-level technical difficulties in the delivery of electronic learning; such as, logging in to courses, setting browser configurations, using email and internet functions. Provide faculty training in the technical aspects of Moodle i.e.) creating quizzes, assignments etc. Technology Assist and explain to operational employees, administrative employees, and faculty employees in the use of software applications and learning management systems used by the college. Demonstrate in a presentation how a software program works, create step by step guides for working with software. Provide instructors with course resources, materials, and information. Act as a resource person for faculty and staff for CTL- related activity. Operational support Provide relief support for basic office operations (e.g. email monitoring) when the admin assistant is absent. Provide project support on an as needed basis for office initiatives (e.g. Maydays). Support and contribute to a positive working environment. You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners and communities. You will promote a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with students and colleagues. Skills & Qualifications Two years post-secondary education in areas such as Applied Business Technology, Business Administration, Information Technology, or Learning Management Systems . Minimum 3 years’ office experience where a high degree of technical skills were required Intermediate learning management systems skills; such as being conversant with features, setting up courses and programs, and providing training and support to students and employees. Ability to train others and demonstrate features of equipment and services. A train-the-trainer or Instructional Skills Workshop would be an asset. Advanced Microsoft Word skills; including tables, mail merge, graphics, page layout and formatting. Intermediate desktop publishing skills using publishing software. Intermediate data base and spread sheeting skills. Advanced skills in current office procedures and practices, providing attention to detail. High level of interpersonal skill, providing hospitality and excellent service. Demonstrates initiative and judgment at a program coordinator level. Demonstrates effective problem-solving skills. Works calmly and effectively under pressure. Minimum keyboarding speed of 45 words per minute. Band I Grade NA Salary $69,170 per year Location Prince George CNC Campus Prince George Province BC Country Canada Department Centre for Teaching & Learning Posting Detail Information Posting Number 23-282SP Employee Group Operational Desired Start Date 03/01/2024 Position end date (if temporary or seasonal) 11/04/2025 Additional Appointment Details Number of Hours per week 35 Posting Competition Status Open Date 02/15/2024 Screening/Close Date 02/26/2024 Remain Open Until Filled No Special Instruction/Details to Applicant